Flows

Step-by-step workflows showing how the Hiro ecosystem handles key user journeys. Each flow covers the happy path and the main failure conditions.

Pages marked draft contain guessed logic that needs verification from the team.

Available Flows

Flow	Trigger	Products Involved
Machine Activation — App	Customer selects or scans machine in Hiro App	Hiro App · Hiro Platform · Hiro Link
Machine Activation — Kiosk	Customer selects machine at Hiro Kiosk	Hiro Kiosk · Hiro Platform · Hiro Link
Machine Activation — DirectPay	Customer scans QR code on the machine	Hiro Platform · Hiro Link · DuitNow
Wallet Top-Up	Customer loads credit into Hiro App wallet	Hiro App · Hiro Platform
Outlet & Machine Discovery	Customer browses outlets and machines in Hiro App	Hiro App · Hiro Platform