Hiro Link

Type: IoT Controller Board (Hardware) Layer: Physical / In-Machine Audience: System-wide (installed in every connected machine)

Description

Hiro Link is a controller board physically attached to each laundry machine (washer or dryer). It is the hardware bridge that makes a traditional laundry machine "smart" and connectable to the Hiro ecosystem.

Core Functions

• Receives activation commands from Hiro Platform and starts the machine
• Reports machine status and response data back to Hiro Platform
• Operates across different machine brands and types (hardware-agnostic within supported protocols)

Operating Modes

Hiro Link supports two operating modes depending on machine compatibility:

Mode	Connection Type	Capabilities
Protocol-based	Full protocol integration with machine	Activation + full telemetry (real-time status, cycle data, error reporting, machine response)
Pulse-based	Simple pulse/signal activation	Activation only (no telemetry or status feedback)

Telemetry depth depends on machine model and protocol support.

Relationships

Connected Product	Relationship
Hiro Platform	Receives activation commands from Platform; sends machine status and telemetry back
Hiro App	Customer actions in Hiro App trigger activation commands routed through Platform to Hiro Link
Hiro Kiosk	Customer actions at Kiosk trigger activation commands routed through Platform to Hiro Link
Hiro Live	Machine status data collected by Hiro Link flows through Platform to Hiro Live for merchant viewing

Position

The bridge — makes any laundry machine smart and connected.