Hiro Link
Type: IoT Controller Board (Hardware) Layer: Physical / In-Machine Audience: System-wide (installed in every connected machine)
Description
Hiro Link is a controller board physically attached to each laundry machine (washer or dryer). It is the hardware bridge that makes a traditional laundry machine "smart" and connectable to the Hiro ecosystem.
Core Functions
- Receives activation commands from Hiro Platform and starts the machine
- Reports machine status and response data back to Hiro Platform
- Operates across different machine brands and types (hardware-agnostic within supported protocols)
Operating Modes
Hiro Link supports two operating modes depending on machine compatibility:
| Mode | Connection Type | Capabilities |
|---|---|---|
| Protocol-based | Full protocol integration with machine | Activation + full telemetry (real-time status, cycle data, error reporting, machine response) |
| Pulse-based | Simple pulse/signal activation | Activation only (no telemetry or status feedback) |
Telemetry depth depends on machine model and protocol support.
Pricing & Installation Unit
| Item | Value |
|---|---|
| Price per unit | RM 360 |
| Installation unit | One Hiro Link per bill acceptor (not per machine) |
Bill-acceptor Counting Logic
Hiro Link installs after the bill acceptor in the signal chain, so the count is determined by how many bill acceptors a machine has — not by the machine count.
| Machine Configuration | Bill Acceptors | Hiro Link Units |
|---|---|---|
| Standard single-drum machine | 1 | 1 |
| Stacked double machine, shared bill acceptor | 1 | 1 |
| Stacked double machine, separate bill acceptors per drum | 2 | 2 |
This means a "two-machine stack" can require either 1 or 2 Hiro Links depending on whether the bill acceptors are shared or independent — installers must inspect the machine's coin/note mechanism before quoting.
Relationships
Hiro Link only communicates directly with Hiro Platform. It has no direct connection to any other product — all commands and data pass through the Platform.
| Connected Product | Relationship |
|---|---|
| Hiro Platform | Only direct connection. Receives activation commands from Platform; sends machine status and telemetry back to Platform |
Position
The bridge — makes any laundry machine smart and connected.